FAQ

Q: What vaccinations are required for my dog to stay at your facility?

A: All dogs must be up-to-date on their vaccinations, wormer and flea treatment prior to staying with us.  Please provide proof of vaccination prior to arrival.

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Daycare Services

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Q: What does a typical day at doggie daycare look like?

A: Our daycare program includes supervised play sessions, socialisation with other dogs, rest periods, and engaging activities tailored to your dog’s needs. We also offer individual playtime for dogs that prefer one-on-one interaction.

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Q: Can I bring my dog’s own food and treats?

A: Yes, you are welcome to bring your dog’s own food and treats. Please ensure all items are clearly labeled with your dog’s name and feeding instructions.

 

Q: What should I bring with my dog for daycare?

A: Please bring any necessary medications, your dog’s food and any comfort items like a favourite toy or blanket.

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Hotel Services

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Q: What accommodation options do you offer for overnight stays?

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A: We offer very comfortable accommodation for dogs, where they can rest and relax a

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**Q: What amenities are included in the overnight stay?**

A: Our overnight stays include comfortable bedding, regular potty breaks, feeding according to your instructions, and plenty of rest time. 

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**Q: Can I check on my dog during their stay?**

A: Absolutely! We offer video updates and photos upon request so you can check in on your furry friend anytime. You can also call us for updates.

 

Spa Services

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Q: What grooming services do you offer?

A: Our spa services include baths, haircuts, nail trims, ear cleaning, teeth brushing, and de-shedding treatments. We use high-quality, pet-safe products to ensure your dog looks and feels their best.

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Q: Do I need to make an appointment for grooming services?

A: Yes, grooming services are by appointment only. You can book an appointment by phone, email, or through our website.

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Q: What should I do if my dog has special grooming needs?

A: Please let us know about any special grooming needs or preferences when you make your appointment. Our experienced groomers will tailor their services to accommodate your dog’s specific requirements.

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Health and Safety

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Q: How do you ensure the safety of the dogs in your care?

A: Safety is our top priority. Our facility has secure, dog-proof fencing, and we maintain a strict staff-to-dog ratio. All dogs are temperament-tested before joining group activities.

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Q: What happens if my dog gets sick or injured while in your care?

A: In the event of illness or injury, we will immediately contact you and your designated emergency contact. We will ask for your authorisation to administer any first aid we would give to our own dogs until we can get them to a vet or until you collects them. Your dog’s health and well-being are our utmost concern.

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Q: Do you administer medications?

A: Yes, our staff can administer medications according to your veterinarian’s instructions. Please provide detailed instructions and the necessary supplies when you drop off your dog.

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Special Services

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Q: Do you offer training services?

A: Yes, we offer a variety of training programs, including basic obedience, advanced training, and behaviour modification. We use positive reinforcement techniques to help your dog learn and thrive.

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Q: Can you accommodate dogs with special needs or disabilities?

A: We strive to accommodate dogs with special needs or disabilities. Please discuss your dog’s specific requirements with us when making your reservation so we can ensure we consider all situations. 

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Q: Do you offer pick-up and drop-off services?

A: Yes, we offer convenient pick-up and drop-off services for an additional fee. Please contact us to schedule this service.

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We hope this FAQ has answered your questions. If you need more information or want to discuss your dog’s needs, please don’t hesitate to contact us. We look forward to welcoming your furry friend to Howlers Doggie Daycare, Hotel & Spa!

 

Contact Us:
- Phone: TEXT 07979 123 055 
- Email: enquiries@howlersdoggiecare.co.uk
- Address: Red House Barn, St. Paul's Road South, Walton Highway, Cambridgeshire PE14 7DD

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Do you have any other questions? Feel free to reach out to us anytime. We’re here to help and make your dog’s stay with us as enjoyable as possible!